Admissions and Documentation Assistant

Job Description

• Receive students, guests, packages and letters;
• Answer phone calls and direct calls accordingly;
• Receive and sort incoming electronic mails;
• Encode student details and leads in the database;
• Assess and check student documents;
• Assist Education Counsellors in submitting institution and visa applications;
• Update student status at every stage in CRM (Customer Relationship Management) system;
• Invoice payments;
• Maintain student manual and virtual files;
• Maintain the resource library and ensure that materials are all up to date;
• Assist in the logistics for offsite events;
• Look after the overall cleanliness of the office premise;
• Manage part-timers and maintenance personnel;
• Assist in any adhoc task / project as assigned.

Requirements

• Candidate must possess at least a Bachelor’s Degree in any field;
• Excellent interpersonal and communication skills;
• Good command in English;
• Strong Microsoft Office / computer knowledge;
• Team player and willing to learn;
• Keen attention to details.